Privacy policy

Privacy Policy

Last updated: January 23, 2026

Amurox operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Amurox uses Shopify technology to power the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and how your personal information is collected, used, and disclosed.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified data.

Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details, including your name, billing address, shipping address, phone number, and email address

  • Financial information, including credit or debit card numbers, payment details, transaction details, payment confirmation, and other payment-related information

  • Account information, including username, password, security questions, preferences, and settings

  • Transaction information, including items viewed, added to cart, saved to a wishlist, purchased, returned, exchanged, or canceled

  • Communications with us, including information you provide when contacting customer support

  • Device information, including information about your device, browser, network connection, IP address, and unique identifiers

  • Usage information, including how and when you interact with or navigate the Services

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, such as when you create an account, place an order, contact us, or otherwise provide information

  • Automatically through the Services, including via cookies and similar technologies

  • From service providers who collect or process information on our behalf

  • From partners or other third parties

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Providing, personalizing, and improving the Services, including processing payments, fulfilling orders, managing returns or exchanges, managing accounts, shipping products, enabling reviews, and recommending products

  • Marketing and advertising, including sending promotional communications and displaying ads related to your activity on the Services

  • Security and fraud prevention, including protecting accounts, transactions, and the integrity of the Services

  • Communicating with you, including customer support and transactional communications

  • Legal purposes, including compliance with applicable laws, responding to legal requests, and enforcing our terms and policies

How We Share Personal Information

We may disclose personal information in the following circumstances:

  • With Shopify, service providers, and vendors who perform services on our behalf (such as payment processing, order fulfillment, analytics, IT services, and customer support)

  • With marketing and advertising partners, in accordance with their privacy policies

  • When you direct, request, or consent to the sharing of information

  • With our affiliates or corporate group

  • In connection with business transactions, such as mergers or insolvency proceedings

  • To comply with legal obligations, enforce policies, or protect rights, safety, and security

Relationship With Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information related to your use of the Services in order to provide and improve them. Some data may be transferred to third parties or processed in countries outside your own.

Shopify may act as a data controller for certain processing activities. For more information on how Shopify uses personal information and your rights, please review Shopify’s Consumer Privacy Policy at:
https://privacy.shopify.com

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies before providing any information.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from minors as defined by applicable law. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Retention

No security system is completely secure, and we cannot guarantee absolute security. The retention of personal information depends on factors such as account maintenance, legal obligations, dispute resolution, and enforcement of agreements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information

  • The right to delete your personal information

  • The right to correct inaccurate personal information

  • The right to data portability

  • The right to opt out of targeted advertising or data sharing, where applicable

  • The right to manage communication preferences, including unsubscribing from marketing emails

We do not discriminate against users for exercising privacy rights.

Complaints

If you have a complaint about how we handle your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence. Where required, we use recognized transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date, and we will notify you as required by law.

Contact

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us at:

Email: contact@amurox.com